Services

CUSTOMER SERVICE

Order

First you select an article. If you have become resourceful, you lay the article in the goods Cart.

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Order

First you select an article. If you have become resourceful, you lay the article in the goods Cart. Then you can go to the cash where you find again your order. Here you can change the amount of the well-chosen articles or cancel the order. If you click further, it goes in the order process.

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Registration

Here you can register yourself either or further without registration continue. If you register yourself…

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Registration

Here you can register yourself either or further without registration continue. If you register yourself, your e-mail and password notices to you for the next purchase. You receive an automatically generated confirmation of your registration by e-mail. After all data (name, address, etc.) have been given by you, clicks on „to the cash“ to go on.

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Payment

In the second step you can select the method of payment. Here you find further information about…

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Payment

In the second step you can select the method of payment. Here you find further information about our method of payments.

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Return and refunds

The delivery of the ordered product occurs by…
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Return and refunds

The delivery of the ordered product occurs by payment in advance only after credit of the entire sum on our account / PayPal and amounts to 3-5 working days after payment entrance. The forwarding expenses amount between 4,50€ and 6.50€, from an order value of 60€ we deliver free of charge.

30-day return guarantee

From preservation of the product you can exchange or return the product within 30 days.
Please, notes that all complaints are worked on within 14 days on receipt of. We ask you for some patience!

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Purchase on account

On receipt of the product you have 14-days time up to the payment.

Bank Transfer:
Prekazi & Erbrich GbR
Bank: Deutsche Postbank AG
30-day return guarantee:From preservation of the product you can exchange the product within 30 days.
IBAN: DE90760100850107903859
BIC: PBNKDEFF
Reason for payment: Your customer number or invoice number

PayPal

With PayPal you can pay simply and certainly. To use it you can open unique a PayPal account, while you deposit your bank data or credit card data. We have no access on these data. The payment is effected by information of your e-mail address and a password. If you already have a PayPal account, announces it with your user data and confirms the payment. After the successfully payment you receive by e-mail a payment confirmation.With a return of ordered articles, the paid amount is credited again to your PayPal account.

Payment in advance

On a payment in advance transfer the amount within five calendar dates. So long we will reserve to you the desired product.
Please, pay attention to giving the right intended purpose by the transfer and that the payment amount can last up to 4 working days, until he comes on our account.
If the payment does not occur, the order is automatically cancelled after 10 working days and the order from the system is removed definitely.